# 1. Introduction

Welcome to Dock2Shop, a trading division of New MJ Trading. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

# 2. Business Customers

Dock2Shop operates primarily as a wholesale and B2B supplier. By placing an order, you confirm that you are purchasing products for business, commercial, or resale purposes where applicable.

# 3. Products and Availability

All products displayed on our website are subject to availability. We reserve the right to modify, discontinue, or limit quantities of any product without prior notice.

Product images and descriptions are provided for illustrative purposes. While we strive for accuracy, packaging, specifications, and product appearance may vary from time to time.

# 4. Pricing

All prices displayed on the website are shown in Pounds Sterling (£).

Prices may be changed without notice. The price applicable to your order will be the price displayed at the time the order is confirmed.

VAT will be charged where applicable in accordance with UK legislation.

# 5. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our discretion, including in cases of pricing errors, suspected fraud, stock shortages, or incorrect product information.

An order confirmation does not constitute acceptance of the order. Acceptance occurs when the goods are dispatched.

# 6. Payment

Payment must be received in full before goods are dispatched unless a separate credit agreement has been established.

We accept approved payment methods as displayed during checkout.

# 7. Delivery

Delivery times provided are estimates only and are not guaranteed.

Risk in the goods passes to the customer upon delivery. Customers should inspect deliveries promptly and report any shortages, damages, or discrepancies within 48 hours of receipt.

Dock2Shop shall not be liable for delays caused by couriers, adverse weather conditions, customs procedures, or circumstances beyond our reasonable control.

# 8. Returns and Refunds

Customers should contact our customer service team before returning any products.

Returns may be accepted only with prior authorization and must be returned in their original condition and packaging.

Non-faulty products may be subject to restocking fees and return shipping costs.

Faulty or damaged products will be handled in accordance with applicable UK consumer and commercial regulations.

# 9. Age-Restricted Products

Certain products sold by Dock2Shop may be subject to age restrictions under UK law.

By purchasing such products, customers confirm that they meet all applicable legal age requirements and that they will comply with all relevant laws relating to the sale, distribution, and use of those products.

# 10. Account Security

Customers are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account.

Dock2Shop reserves the right to suspend or terminate accounts where misuse, fraudulent activity, or violations of these Terms & Conditions are suspected.

# 11. Limitation of Liability

To the maximum extent permitted by law, Dock2Shop shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Our total liability shall not exceed the value of the goods purchased.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded under UK law.

# 12. Intellectual Property

All website content, including logos, text, graphics, images, and design elements, remains the property of Dock2Shop or its licensors and may not be reproduced without written permission.

# 13. Privacy

Any personal information collected through our website will be processed in accordance with our Privacy Policy and applicable UK data protection legislation.

# 14. Force Majeure

Dock2Shop shall not be responsible for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, government actions, or network failures.

# 15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

## 16. Contact Information

New MJ Trading – Dock2Shop

Address: 50 Bunting Road, Northampton, NN2 6EE, United Kingdom

Phone: 07405 366844

Email: [info@dock2shop.com](mailto:info@dock2shop.com)

For any questions regarding these Terms & Conditions, please contact our customer support team.